Where do your recordings end up? Security and privacy in plain language

Recording a meeting means entrusting someone with sensitive content: prices, contracts, names, internal decisions. Before you use any tool, you have the right to know where that data goes and what happens to it. Here it is, in plain language and without marketing fluff.

Three questions you should ask

For every service you upload calls to, ask this: Where is the data stored? Who can access it? And does anyone use it to train their models? If a service cannot answer clearly, that is a warning sign.

How ZAPSIO handles it

• Servers in the EU. Your recordings and transcripts are stored on European servers, not somewhere out of reach of European rules.
• Encryption. Data is encrypted, and recordings are accessed through signed, time-limited links.
• GDPR compliance. Processing complies with GDPR, including your right to download or delete your data at any time.
• We do not train on your data. We do not use the content of your meetings to train any AI models.

Privacy is not an extra feature. It is the basic condition that lets you record even the meetings that really matter.

You stay in control of your data

You can delete a single meeting or your whole account with all its data yourself, anytime. No “write to us and we’ll sort it out in a few days”. And if you just want to stop paying, simply cancel your subscription; your data stays stored and you can come back to it anytime.

And don’t forget the other side

Data security is one thing, courtesy is another. You should always let other participants know you are recording; it is considerate, and for many types of meetings it is also the right thing to do. ZAPSIO only records what you tell it to; it never joins anything secretly.

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